5 ESSENTIALS FOR A POSITIVE WORKPLACE CULTURE

Are you looking to create a positive workplace culture where people are engaged, motivated, and work collaboratively to achieve great results for your business?

Here are 5 Essential Ingredients to help get you there:

CLEAR ROLES, RESPONSIBILITIES and REPORTING
To work effectively, people need to know and understand what IS required of them and what ISN’T. Review job descriptions regularly to keep them accurate and up to date (not some obsolete version of what used to happen two years ago). Ensure that staff are clear on where their roles start and finish, and who is authorised to allocate work to them. Keep an eye on workload levels as roles develop. KPI’s should be challenging but achievable and agreed upon together with consistent check-ins and timelines.
It is so much easier to do a great job when you are clear what that job is!

TWO WAY COMMUNICATION and FEEDBACK
Establishing an honest and open communication flow between managers and staff will enable you to head off most issues before they take hold. (It is much easier to deal with a few spot fires than a roaring bushfire two days later). When staff trust that you are listening to them, they can become your best innovators and problem solvers. Hear them and they will hear you. Give regular and constructive feedback and encouragement to help them develop and grow with the business. It’s also a good practice to give them access to neutral communication lines, such as HR Departments, Mentors or Coaches where they can discuss issues that they may not feel comfortable discussing with their direct managers.

KEEP YOUR PROMISES
Like elephants, employees never forget! If you have offered performance based rewards be sure to deliver. If you said you would do something about the broken photocopier…then do it! Broken promises lead to lack of trust, and trust is not easily gained back. If you aren’t certain you can deliver, then don’t promise. Smoke and mirrors might work in the short term but the damage can be permanent. When trust goes, loyalty often follows, and your staff are more likely to move onto greener pastures.

MAKE THEM FEEL “PART OF” THE JOURNEY
Share the business vision with the team. Help them understand what you are all working towards. When they feel invested and part of the overall purpose they will connect better with you, each other and the work at hand. Let them ask questions, make suggestions and keep them updated on successes, hiccups and detours.
You will achieve so much more when your people are working WITH you.

ENCOURAGE GROWTH and DEVELOPMENT
You hired them because of who they are, now show them that you are also investing in who they become.
Industry training, upskilling and education add value to employees and the business. Staff who receive professional development feel valued by the business and grow in confidence as they become more secure and capable in their roles.
Internal promotion is also good for morale when managed well. Talk to them about where they see themselves in 3 years/5 years time. Look at ways to support their ambitions within the business, expanding or developing roles if promotions are not available. Ask them for input into what type of training or development would enable them to do their job better.

Richard Branson says it best:

“Train people well enough so they can leave, treat them well enough so they don’t want to.”

Obviously creating a positive culture is not an overnight job, but if you put your people first, it will benefit them individually, your clients will benefit and the business will benefit.

Happy, motivated and invested employees take less time off, perform at a higher level and achieve better results and that spells greater business success!

Cheryl Alderman
Executive & Business Coach

Click here for more information on our People and Culture Assessments and Coaching Services.

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What Our Clients Say

I have been with the same company for nearly 10 years. Although in a leadership role and successful, I felt burned out, stressed and unhappy at work. This was impacting my work /life balance as well as my interaction with others. I needed to re-evaluate my career priorities and level up my communication skills. Cheryl took the time to listen and understand my situation. We worked together to better understand my strengths and values and how important it is for them to be congruent with my career development. With Cheryl’s guidance I focused on the steps I needed to make to remain myself, whilst becoming a better leader at work. Cheryl’s style, attitude and easy to follow steps are pragmatic and realistic. She provided me with tools I could use every day to remain focused on changes I needed to make to achieve what I wanted.This is an ongoing journey but I am now more confident, have a deeper understanding of both myself and others, have the tools to perform better at work and am maintaining a more fulfilling work-life balance.

Catherine.R – National Manager

I met Cheryl as I started a personal journey in seeking greater clarity for my career. It has turned into much more and I am most grateful to her for helping me understand myself much better as well as how to interact with those around me. Both professional and private. Cheryl has been a source of strength and insight. Her warm and friendly nature makes it easy to relate to her. She challenges the status quo and help me improve many aspects of my life. A number of my colleagues have spent time with Cheryl and all feedback has been positive. I would highly recommend her.

Ross Cartwright, Managing Director – Head of Retail Aus/NZ, MFS INVESTMENTS

We were lucky enough to have Cheryl come to our Annual Team Conference where she presented a Creative Thinking Workshop for our Team. I would high recommend Cheryl and the workshop for anyone who is looking to open their minds and expand the vision of the business. The workshop was highly interactive with the concepts and ideas being able to be implemented relatively quickly and simply into our business.

Harry, Director of Projects, PLAN ASSIST PTY LTD

I have seen and worked with Cheryl on a number of events and projects she is a part of. So when it came to organising an EA/PA Networking event, I knew she was the right person to be our guest speaker. Cheryl is an engaging, humorous and energetic presenter, who can relate easily to a room of 10 to 100+ people. She brings a world of knowledge and experience to her presentations and her real-life business examples reinforce the messages she presents. Cheryl is definitely someone I would recommend to present at any corporate workshop.

A Edmonds, Events Manager, LUNAR PARK SYDNEY

I attended Be Ultimate’s workshop on Stress Management. It was amazing! It was exactly what I needed to understand how to manage my busy days. Cheryl taught us practical, easy to implement strategies that worked for me from day 1 and I haven't looked back since. I highly recommend Cheryl as a coach, and recommend her 2 hour workshops for anyone.

C Walt, CEO, NSD DESIGN & PRINT

I have attended two LinkedIn workshops run by Be Ultimate and I have found them to be extremely informative, professional and succinct, whilst also being very personable and fun. I have already implemented new content and knowledge learned at the workshops ... starting at the actual workshops itself!

Thanks for your fun and informative workshop sessions.

David, Accountant, McSWEENEY CA CONSULTING ACCOUNTANTS

Cheryl provides an incredible bouncing board to lead you through your journey of reinvention or simply to gain reinforcement that the path you’re on is the right one. Cheryl is an awesome person who truly cares for other people, wants to see them achieve their goals, isn’t backward in coming forwards when you need the prod in the right direction and will encourage you to see the great results you are accomplishing when they may not be as obvious to you.

I highly recommend Cheryl to anyone who is looking for business advice, a change in career or simply wants to gain some solutions to taking a positive approach to life.

A.Wilson, Business Owner, CATEGORACLE

Cheryl has facilitated a number of conferences for Liquid Learning in both Australia and New Zealand and has always been a pleasure to work with! Cheryl is helpful, punctual, reliable and always professional. She is very skilled in keeping the conference running to time and lifting the energy of the room as she facilitates Q&A sessions. Cheryl also frequently runs workshops with us and does regular speaking spots which she always receives great feedback for.

Jean Young, Project Executive, LIQUID LEARNING

With the majority of delegates rating Cheryl’s keynote presentation at the IOPO Conference 5 out of 5, she exceeded our expectations! Cheryl is truly passionate about helping businesses to succeed and thrive.

Linda, IOPO Advisory Board Member, IOPO

Cheryl has been a delight to work with over the past 7 years. She has assisted our business, Independent Garden Centres, with professional development workshops, she has been of great support to me as a coach. Cheryl has emceed the last two annual IGC Retail Conferences with an engaging and fun style, and she has been one of our conference keynote speakers who held the undivided attention of the delegates with ease. I thoroughly recommend Cheryl Alderman in any of these capacities.  Cheryl is a consummate professional who quickly builds rapport, she clearly enjoys sharing her knowledge with others, and there is always an element of fun which oft missing in many professionals.

Evan Mueller, CEO, IGC

In this workshop we were introduced to a range of simple strategies that the group could adopt to manage the inevitable stress and tension experienced in corporate and every life. The cynical group loved the practical and interactive approach of this workshop and were highly engaged throughout the 2 hours. The presenters brought in lots of great exercises. I am happy to recommend this Managing Stress workshop and both presenters to other corporate groups.

L Jones, People & Culture Business Partner, FOXTEL

Working with Cheryl has had benefits that have reached far beyond me as an individual. She has helped me to become a better leader and elevate the effectiveness and potential of my entire team. Cheryl's coaching has raised my self awareness, shifted my focus to control what I can control, and given me tools to realise opportunities that I wouldn't have thought possible before our first session.

Michael, Manager of Digital Marketing, DIMENSIONAL